Malaysia PDPA Compliance

Privacy Policy BS77 – Protecting Your Personal Data is Our Priority

BS77 is fully committed to protecting the privacy and personal data of every Malaysian member. This document clearly outlines what data we collect, how it is used, and your rights as a data subject under the Personal Data Protection Act 2010 (PDPA).

Effective: 1 January 2026 Version: 3.1 Malaysia PDPA 2010 support@bs77.click
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Full PDPA Compliance

All data collection and processing practices at bs77 are in full compliance with Malaysia's Personal Data Protection Act 2010.

Bank-Grade Encryption

Your personal and financial data is protected with 256-bit SSL encryption — the same security standard used by Malaysia's major banks.

Your Data, Your Control

As a bs77 member, you have the full right to access, correct, and delete your personal data at any time.

No Sale of Data to Third Parties

BS77 has never and will never sell, rent, or share your personal data with advertisers or third parties without your consent.

1 Introduction

Welcome to the bs77 Privacy Policy page. We, BS77 Sdn Bhd ("bs77", "us"), are the data controller responsible for processing your personal data in connection with your use of our online entertainment platform at bs77.click.

This Privacy Policy has been prepared in compliance with the requirements of Personal Data Protection Act 2010 (PDPA) Malaysia, and explains how we collect, use, store, disclose, and protect your personal data when you use the bs77 platform, services, games, or any other features provided by bs77.

By registering a bs77 account or using any of our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any of the terms herein, please discontinue your use of the bs77 platform.

Scope of This Policy

This Privacy Policy applies to all bs77 members residing in Malaysia, covering all interactions with our website, mobile app (where available), customer support services, promotional programmes, and the bs77 VIP Rewards programme.

2 Data We Collect

BS77 only collects personal data that is necessary and relevant to providing our services to you. The following are the main categories of data we collect:

👤
Identity Data
Information that identifies you as an individual.
  • Full name (as per IC)
  • IC / Passport Number
  • Date of birth
  • Gender
  • Nationality
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Contact Information
Information used to communicate with you.
  • Email address
  • Mobile number
  • Malaysian residential address
  • bs77 username
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Financial Data
Information relating to your financial transactions.
  • Payment method (TnG, GrabPay, etc.)
  • Deposit & withdrawal records (RM)
  • Account transaction history
  • Current account balance
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Gaming Activity Data
A record of your activity on the bs77 platform.
  • Betting & game history
  • Game selection (slots, live casino, sports)
  • Bonus & promotion claims records
  • VIP tiers & points
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Technical Data
Technical information about your device and connection.
  • IP Address
  • Browser type and version
  • Device information (OS, model)
  • Login & logout timestamps
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Communication Data
Records of your interactions with bs77.
  • Customer support chat records
  • Complaints & feedback submitted
  • Response to promotional emails
  • Notification preferences

3 How We Collect Data

BS77 collects your personal data through the following means:

  • Account Registration: When you complete the bs77 registration form, you are directly providing your identity and contact details.
  • Platform Usage: Throughout your time playing slots, live casino, roulette, table games, or placing sports bets on bs77, our system automatically records your activity and gaming preferences.
  • Financial Transactions: Every time you make a deposit via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, or CIMB Clicks, or submit a withdrawal request, the relevant transaction data is recorded.
  • KYC Process: When you submit documents for identity verification (national ID, bank statement), we collect digital copies of those documents.
  • Cookies & Tracking Technologies: The bs77 website uses cookies and similar technologies to automatically collect technical and usage data.
  • Support Communications: Chat records with the bs77 customer support team are retained for quality assurance and dispute resolution purposes.

4 Data Processing Purpose

BS77 processes your personal data only for the following legitimate purposes. For each purpose, we identify the appropriate legal basis under the PDPA:

Processing Purpose Data Used Legal Basis
Bs77 account registration & management Identity, Contact Consent
Processing deposits & withdrawals (RM) Financial, Identity Contract
Identity verification (KYC) & fraud prevention Identity, Technical Legal Obligation
Bonus, promotion & VIP programme management Activity, Financial Contract
24/7 customer support Identity, Communications Contract
Bs77 marketing & promotional communications Contact, Activity Consent
Platform improvement & usage analytics Technical, Activity Legitimate Interest
Legal compliance & reporting obligations All categories Legal Obligation
Bs77 Responsible Gaming Programme Activity, Financial Public Interest

5 Data Sharing

BS77 does not sell your personal data to any third party for commercial purposes. However, we may share your data with the following parties in limited and controlled circumstances:

  • Malaysia Payment Processors: To process your deposits and withdrawals via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and FPX, we are required to share the minimum necessary transaction information with the respective payment processors. All payment processors we work with are licensed entities in Malaysia.
  • Gaming Software Providers: Third-party game providers supplying slots, live casino, and table games on the bs77 platform may receive the minimum technical data required for game operation. These providers are bound by strict data protection agreements.
  • Relevant Authorities: BS77 will disclose data when required to do so by Malaysian law, court order, or direction from a lawful authority.
  • Analytics Services: We use analytics services to understand usage patterns on the bs77 platform for improvement purposes. Any shared data is aggregated and does not identify individuals.
Third-Party Protection Guarantee

All third parties who receive bs77 members' personal data are bound by data processing agreements (DPAs) requiring them to protect your data to a standard no less stringent than bs77's own privacy policy.

6 Cookie Policy

The bs77.click website uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and understand how our platform is used. The following are the types of cookies we use:

You can manage or delete cookies through your browser settings. However, removing essential cookies may affect core functionality on the bs77 platform.

7 Data Security

BS77 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or disclosure:

Technical Security
  • 256-bit SSL/TLS encryption for all data in transit
  • At-rest encryption for stored data
  • Two-Factor Authentication (2FA) for member accounts
  • Firewall and intrusion detection system (IDS)
  • Monthly security vulnerability scanning
Organisational Controls
  • Data access restricted to authorised personnel only
  • Mandatory data security training for all bs77 employees
  • Access logging and continuous audit policy
  • Data security incident response procedures
  • 24/7 system security monitoring
Data Security Incident

In the event of a data security incident affecting your personal data, bs77 is committed to notifying affected members within 72 hours of becoming aware of the incident, in line with international data protection best practices.

8 Data Retention Period

BS77 retains your personal data only for as long as necessary for the stated purposes, or as required by Malaysian law:

  • Active Account Data: Retained for the duration your bs77 account remains active, plus 7 years after account closure (to meet Malaysian legal requirements).
  • Financial Transaction Records (MYR): Retained for a minimum of 7 years in accordance with the Companies Act requirements and anti-money laundering regulations.
  • Support Communication Log: Retained for 3 years for dispute resolution and service quality improvement purposes.
  • KYC Documents: Retained for the lifetime of the account plus 5 years, in accordance with compliance requirements.
  • Analytics Cookie Data: Not exceeding 2 years.
  • Data After Account Deletion: Anonymised data may be retained indefinitely for statistical purposes.
Data Deletion Upon Request

You may request deletion of your personal data by contacting bs77 at support@bs77.click. Requests will be processed within 30 business days, subject to applicable legal retention obligations.

9 Your Rights

As a data subject under Malaysia's PDPA, you have the following rights regarding your personal data held by bs77:

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Right of Access

You have the right to request a copy of the personal data bs77 holds about you. We will provide this information within 21 days.

✏️
Right to Rectification

If your personal data is inaccurate or incomplete, you have the right to request that bs77 correct it promptly.

🗑️
Right to Erasure

Under certain circumstances, you have the right to request the deletion of your personal data, subject to statutory retention obligations.

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Right to Object

You have the right to object to the processing of your data for direct marketing purposes. You may unsubscribe at any time.

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Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format for transfer to another data controller.

⏸️
Right to Restrict Processing

Under certain circumstances, you may request that bs77 restrict the processing of your personal data while a dispute is being resolved.

To exercise any of the rights above, please contact the bs77 Data Protection Officer (DPO) at support@bs77.click stating the right you wish to exercise and your account details. We will verify your identity before processing the request.

10 International Data Transfers

In bs77's normal operations, your personal data is processed and stored on servers located in the Asia region. Where data transfers outside Malaysia are required (for example, for gaming software providers or cloud services), bs77 ensures that:

  • The recipient country maintains data protection standards equivalent to or higher than those in Malaysia;
  • Appropriate data transfer agreements have been put in place; and
  • Additional protective measures are applied where necessary.

BS77 does not transfer personal data to countries without an adequate data protection framework, unless with your explicit consent or appropriate contractual safeguards in place.

11 Children's Privacy

The bs77 platform is strictly for individuals aged 18 and above. BS77 does not knowingly collect personal data from individuals under the age of 18.

Child Protection

If we discover that personal data has been collected from individuals under the age of 18 without proper age verification, we will take immediate steps to delete that data and close the account in question. If you believe we may hold data belonging to a minor, please contact us immediately at support@bs77.click.

12 Contact Us

For any questions, concerns, or requests relating to bs77's Privacy Policy or your personal data, please contact us via:

✉️
Data Protection Email

Submit your enquiry or data rights request to the bs77 Data Protection Officer (DPO).
support@bs77.click

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24/7 Live Chat

For general privacy enquiries, contact the bs77 support team via live chat, available 24 hours a day in English.

Privacy Policy Update Log

  • Jan 2026
    Version 3.1 – Added Cookies section and further clarification on data subject rights under the PDPA. LATEST
  • Jul 2026
    Version 3.0 – Added information on international data transfers and updated the list of Malaysia payment methods. EDIT
  • Jan 2026
    Version 2.5 – Added details on new payment processors (ShopeePay, DuitNow) and updated KYC procedures.
  • Mar 2023
    Version 2.0 – Comprehensive review in line with Malaysia PDPA amendments, with the addition of a data processing purposes schedule.

BS77 Related Documents

Terms & Conditions

Read the full rules governing the bs77 platform, bonus policy, deposit & withdrawal.

Responsible Gaming

Deposit limit tools, self-exclusion, and support resources for a safer gaming experience.

Frequently Asked Questions (FAQ)

Answers to the most frequently asked questions about data privacy, accounts, and security at bs77.

Your Data Is Safe at BS77 – Register with Confidence!

Your privacy and data security are bs77's absolute priority. With full compliance with Malaysia's PDPA, 256-bit SSL encryption, and an unwavering commitment to transparency, you can play with complete peace of mind on the bs77 platform.

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